At First1Right Plumbing & Heating we believe that customer service should not be a department, it should be the entire company. That’s why we constantly evolve in what we do to ensure that we always add value for our customers.
After working in some of London’s biggest and most prestigious plumbing and heating companies for almost a decade I decided to break away and set up a company that could offer the same exceptional workmanship at a better price to the customer while focussing on a bespoke customer service experience that is unique to so few companies these days.
With over 20 years’ experience in the industry we at First1Right Plumbing & Heating know that no job is ever exactly the same and neither are two customers. That’s why we tailor make our appointments, quotations and jobs around each individual customer so that you always feel taken care of and your home or business is always looked after at a time that suits you.
What Our Customers Have To Say
Repairing a leak in the attic/boiler
I called First1Right Plumbing& Heating early in the morning due to an unexpected leak. Gary was out within 2 hours the call. He was very professional in his manor and was he explained exactly what the problem was and how he resolved it. Very clean and polite, highly recommended.
Emergency water leak
He was polite, nice, and got the job done well. Really pleased.
Very good service; easy to communicate with and responsive.
Unblocking pipes and replace u bend
Quick to come out. Great communication about the work required and consulting about further work required.
Replaced our shower
Gary and his team were fantastic, helped us out of a real bird, would highly recommend them to anyone looking for a good plumbing firm.
Tracing and solving of a leak
Really pleased with the boys at First1Right, they were very responsive, carried the work out to a very high standard. Excellent.
Attended to an overflow running from my loft
Gary was excellent, explained everything expertly and put our minds at ease. Gary will be on my speed dial now!
Possible Bathroom Leak
Gary was very responsive as well as knowledgeable in trying to find a bathroom leak. Would definitely use First1Right Plumbing and Heating again!
Flush system in toilet replaced
Very good job done, the flush now works.
Inspection for possible leak
Came to inspect for a suspected leak, Gary looked for all possible sources of the suspected leak but fortunately ( or unfortunately! ) none were found. I found him to be courteous and friendly , he gave me some possible reasons water may have got through ( due to a historical leak ) and some tips on how to keep an eye on the problem for the future. I would certainly call upon this company again.
Drain down of water supply in an empty property
Gary did a very good job quickly, professionally and for a reasonable price. I would use his business again and will recommend it to others who need plumbing work down.
Resolved a leak on the isolation valve to the incoming water supply
Gary arrived on time, resolved the issue quickly and at a reasonable price. Gary was very professional and friendly. I would recommend his company.
Various plumbing jobs and radiator work
Gary was fantastic, diagnosed the problem on the first visit and returned to complete the work the next day. He is a breath of fresh air when it comes to tradesman. Highly recommend him.
Heating fixed and new flush on toilet
Gary was friendly and professional. He fixed the problem with the heating and explained to me what to look out for in the future to prevent it happening again.
Replacement of taps
Gary was polite, tidy and efficient. Would definitely recommend him and would use again.
General plumbing work
Very polite and very tidy. Good work.
Looking oven a few radiators not heating up
This company is fantastic another great job by Gary, thanks.
Tracing of a leak and installing basin taps
Gary carried out the job perfectly, located the leak in quick time and advised having really old taps replaced. Great work, will certainly use him again.
Very professional service. Thank you.
Replaced the flasher pipe as it was leaking
Gary seems to understand what exactly needed to be done, so he fixed it in no time, and everything was perfectly working again no leaking.